At home with OakenArk
A little character for your favorite corners, from everyday shelves to cozy holiday displays.
Before you order
When will my order arrive?
Most felt pieces are made to order and need 5–10 business days before dispatch. Delivery time is additional and depends on your destination and shipping method.
Choosing a gift for a particular date? Check our shipping estimates before ordering.
How big is this piece?
Check Specifications above for this design’s dimensions. Measurements vary by product, and small differences are natural in handmade pieces.
If you need it to fit a particular shelf or display, contact us before ordering.
How will my gift be packaged?
We use plastic-free, paper-based packaging to protect your piece on its journey. The box and protective materials vary with the product and order.
For a special presentation request, contact us before ordering so we can confirm what is available.
What if something arrives damaged or incorrect?
Please contact support@oakenark.com within 14 days of delivery, with your order number and clear photos of the item and packaging.
We will review the issue and arrange the appropriate solution under our Returns, Refunds & Artisan Guarantee.
Handmade details & custom requests
What is the display stand that may come with my figurine?
Some figurines may include a small wooden display stand to help them stand securely. Not every figurine requires one, so a stand may not be included with every order. If your order includes one, please follow the guide above.
Are OakenArk felt figurines toys?
OakenArk felt figurines are decorative keepsakes and collectibles, not toys. Adults can use them to decorate a nursery or child’s room, and they can make thoughtful baby shower keepsakes for parents. Some designs may contain small accessories, internal supports, hanging cords or delicate details. An adult should arrange and secure each display outside cribs, bassinets, play yards and changing surfaces, and out of reach of babies and young children. These figurines are not intended for play, teething, sleep or sensory activities.
Can I customize colors or add special accessories?
Many existing OakenArk characters can be customized with selected colors, clothing details, expressions, flowers, name tags, or small accessories.
If a requested change is important to your purchase, please contact us before ordering. Order notes may be used for simple requests, but they are not guaranteed unless confirmed by OakenArk.
Availability depends on the design, materials, production schedule, and technical feasibility. Additional fees or production time may apply.
Can I request a completely custom design based on my own idea?
Yes, we consider selected custom commissions based on personal ideas, meaningful stories, special occasions, or reference photographs that you own or have permission to use.
Email support@oakenark.com with your idea, preferred size, colors, expression, key details, reference images, and any important date.
We cannot reproduce another independent artist's design or create an unauthorized copy of a protected commercial character. We also do not accept customer-supplied pet fur, human hair, feathers, ashes, or other biological materials.
After reviewing your request, we will confirm feasibility, pricing, and an estimated production schedule.
Will I receive a preview photo before my order ships?
Preview photographs may be available for eligible custom or highly personalized orders when agreed before production.
Standard made-to-order products do not automatically include a preview. If a preview is important to you, please contact us before ordering.
A preview is intended to confirm the overall design and agreed details. Significant changes requested after approval may require additional production time and fees.
Why doesn’t my piece look exactly identical to the product photos?
Every OakenArk piece is individually handmade, so small variations in expression, proportions, wool texture, color placement, and detail positioning are natural.
These differences are not considered defects when the piece substantially matches the selected design, description, dimensions, and overall appearance. They are part of the individual character of handmade work.
How do I know these pieces are authentically handmade rather than mass-produced?
We believe trust is built through transparency. OakenArk regularly shares work-in-progress photos, needle-felting details, studio snapshots, and finished pieces photographed in everyday settings on Reddit and our social channels.
Each piece is individually shaped, needle-felted, detailed, and finished by hand. Small differences in expression, proportions, wool texture, and detail placement are therefore natural.
You can also view customer photos and unboxing posts to see how our creations look outside a studio setting. Authentic OakenArk pieces are available through oakenark.com and our Etsy shop, OakenArkFelt.
Are your designs original? I saw similar items on other websites.
OakenArk develops its own character concepts, samples, styling, written content, and product photography.
Animal subjects, seasonal themes, and traditional needle-felting techniques naturally appear across the wider handmade community, but our original photographs, written content, distinctive character details, and product presentation may not be copied or reused without permission.
Our official sales channels include oakenark.com and OakenArkFelt on Etsy. If you are unsure about another listing, send the link or a screenshot to support@oakenark.com.
These felt figurines are described as "adorable" and "well made" with "stunning detailed work." Customers said they are charming seasonal pieces perfect for gifting or collecting. However, some noted concerns: one received less detail than pictured online, another found them overpriced and undersized, and one mentioned stability issues sitting upright.
S
When I opened my box, I almost lost it. They are so adorable and so well made. I’m so impressed by the quality. I immediately ordered more and then shared with family who’ve now ordered. These are the most precious pieces that will live on my book shelf seasonally and bring me so much joy. The detailed work is stunning and I will treasure them for a long time and pass them on to my kids someday.
Thank you so much for this incredibly thoughtful review — and for sharing your photos with us! We’re especially grateful that you shared OakenArk with your family as well. Knowing these pieces will be enjoyed, treasured, and perhaps even passed down someday is such a beautiful compliment to the work behind them.
A
Very cute, such detail, exactly like picture. Packaged well
Thank you for noticing all those little details! I'm so glad your piece looks just as you hoped and arrived safely. We put a lot of care into both the crafting and packaging, so your words really mean a lot to us!
C
My granddaughter is obsessed with these figurines!
Aww, that's so sweet! We love knowing our little creations are bringing so much joy to your granddaughter. Thank you for sharing that with us!
E
I love Santa and his little reindeer!!! Very cute, and well made!! 👏
So happy these two made you smile! Santa and his little reindeer are such a fun pair, and we hope they bring a little extra warmth to your Christmas display for years to come.
L
Simply charming. I know the individuals receiving them will be delighted.
Thank you so much! I hope they bring a big smile to everyone who receives one. It’s always extra special knowing our little pieces are being chosen as gifts.
J
The figures are adorable and very well made, however the Santa I received is not nearly as detailed as the image on the website. I am a little disappointed with that.
Thank you for your honest feedback, and thank you as well for sending us a photo. We’re very happy you loved the figures overall, but we’re sorry the Santa didn’t feel as detailed as the one shown on our website. We’ve taken a closer look at the photo you shared, and we completely understand why you noticed the difference. We really appreciate you bringing this to our attention.
A
You could just change the name on each review all these little cuties are so well made and precious . I have no idea how many elves work in this shop but Santa sure has picked good ones . I bet all the elves grandchildren are happy to have a granny or papa elf working in Santa’s shop
This absolutely made us smile! Your “Santa’s workshop” description is too sweet. We’re so happy you continue to notice the care and tiny details that go into each little character. Thank you for always bringing so much warmth and fun to your reviews — we truly enjoy reading them.
A
Love the duo
R
Love my new felted Santa
Thank you so much! It warms my heart to know that you are enjoying your new Santa. Thank you for supporting my handmade art and for taking the time to share your love for him. Wishing you a wonderful week!
A
Very cute…
T
These items are so cute and such good quality. They are just perfect!!
Thank you so much for your kind words! It truly makes my day to hear that you’re happy with the quality. Knowing that my little creations found a 'perfect' home is the best reward I could ask for. Enjoy your new friends!
A
Anaxing
C
All of your felted figures are adorable! I've started a collection for myself but I originally ordered them for my grandchildren.
Oh, you are just too sweet! To be honest, that is the best compliment I could ever receive. It makes me so happy to know that these little ones found a place in your heart as well as your grandchildren’s! Now you can all enjoy the 'collection' together. Thank you for such a heartwarming review!
B
They are all cute but way to much money.
Thank you! I’m so glad you find them cute. ❤️
As a one-person shop, each piece is slow-made with thousands of needle pokes and a lot of love. The price reflects those many hours of hand-crafting. I truly appreciate your support and for valuing my work!
W
Very cute items. Problem is they do not sit up correctly.
Thank you for your feedback! I am glad you find them cute.
regarding the balance: Since they have a wire armature inside, you can actually gently adjust the tail and feet to help them balance (using the tail like a tripod often helps!).
However, if you are still having trouble, please message me directly! I would be more than happy to mail you a free display stand to help them sit perfectly.
K
Very cute, thank you
R
Beautiful top quality
T
Just as pictured.
Well made.
Santa and reindeer are cute!
Thank you so much! We work hard to ensure our photos represent our work accurately, so I’m really happy to hear it was 'just as pictured.' I’m glad you love the quality of Santa and the reindeer!
D
Sooo beautiful. I ordered the snowman too
C
Very cute
Thank you so much! 😊 I’m so happy to hear that you find it cute. Enjoy your new little friend!
A
Love them. Very sweet. ❤️
Thank you so much for your kind words! ❤️ It makes me so happy to know that these little ones have arrived and are bringing some sweetness to your home. Knowing they are loved is the best part of my work!
L
This Santa and reindeer felt duo are absolutely adorable! So professionally made and beautifully rendered to capture their characters! Thank you so much!
A
Cutest thing ever! Great craftsmanship! I’ll cherish it for years to come!
This review just made my day! It warms my heart to know that the craftsmanship and love I pour into every 'poke' of the needle are felt by you. Knowing this little one has found a home where it will be cherished for years to come is the greatest reward I could ask for as an artist. Thank you for supporting my handmade journey!
P
Doesn’t look like this picture. Overpriced and under sized.
Thank you for your feedback. I am sorry to reach you didn't meet your expectations. Regarding the size, we ensure that every piece is crafted to match the specific dimensions listed in our product description. Since each item is uniquely handmade from wool, there may be slight variations, but we strive to stay as true to the photos as possible. We value the time and craftsmanship that goes into every creation to justify its value. If you feel your item significantly differs from the listed measurements, please feel free to message me directly.
A
Adorable felt Santa with Rudolph. Beautifully made, well-packaged, nice addition to the holidays.
hank you so much for your lovely review! ❤️ I’m thrilled to hear that the Santa and Rudolph set arrived safely and that you’re happy with the craftsmanship. Knowing they added a little extra joy to your holidays truly makes my day. Wishing you a wonderful and inspired 2026!